Action Auger Testimonials
"I had another company to help me with a clogged drain. They had to have them back a second time but the drain was again not free of debris. In frustration, I contact Action Auger and had them help me with my issue. They brought the correct equipment and went the extra mile to make sure the problem was solved correctly. They even, unlike the other company, offered a warranty to ensure the problem was solved. Very pleasant staff and eager to complete the job correctly. I felt that they had my interests in mind."
Joel Bancroft | Red Deer
"John and Geoff did a really good job. I don't think there is a better standard in the industry for care, efficiency or price point. All the pricing is common sense and based on prioritizing. From a professional standpoint everything was very well done. Customer care and service were very good. The technicians were also very well mannered. "
David Hinton | Calgary
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"Action Auger's was very well organized with regards to the help they had in the High River area. They got stuff done. They also acted professional. Keep up the good work. Warden Burt"
Warden Burt | Calgary
"Their plumbers were out at my home to fix a leak on the cold water line on my reverse osmosis system because it was leaking. Jamie was very good with coming to my home to fix the problem and i would definitely use The Gentlemen Plumbers again."
Victor Desousa | Edmonton
"I was very impressed with Scott at Action Auger. He is a very hard worker and did a great job. I will definitely recommend you guys as I was very happy with the whole company."
Vernor T | Edmonton
"The technician was right on time and I have no complaints. He was courteous, answered any questions or concerns I had, was very straight forward and provided me with options about my plumbing issues. I was very satisfied with your plumbing service."
C. Whitelaw | Calgary
"Service was quick efficient and the technician was very knowledgeable of all aspects of plumbing and products available. He was also very courteous and is respectful and kind to his customers."
Janice Benteley | Medicine Hat
"Jeff and partner did a clean and very effective job freeing our sewer line of tree roots. They were very helpful and explained all the prices and options before they began. They also described ways to avoid problems in the future. They were very friendly and personable."
Alan Dalton | Calgary
"The timeliness of the service was excellent. Tim was courteous, answered our questions and concerns, and everything was good. I was really pleased with the service provided to us by the technician."
Teresa | Edmonton
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"Action Auger came out because my toilet was plugged. Joel was such a nice man, couldn't get any better then him! He did a good job and left my home cleaner than it was before he got to work. I will be calling them again when I need a plumber."
Margret B. | Calgary
"Overall, I was satisfied with the water softener. They did a really good job with the installation. They were very polite and friendly. And they did the job in a timely manner."
Shelley | Lethbridge
"Their plumbers are prompt and arrive when they promise to be there. The excellent service starts right when I phone into their office to set up the appointment. The employees are well-dressed, clean and always wear booties over their shoes in the house. They are knowledgeable, helpful, and pleasant to deal with. I would have no trouble recommending your plumbing service."
Sandra Gordon | Calgary
"Everything went fine and there were no surprises which was great! The technician Cuddy was very nice and informative. I really appreciate the fantastic services I receive as a diamond club member."
Barbara Scott | Calgary
"Our hot water tank was leaking into the basement. There were no other plumbing companies that had time to come replace the tank that same day. Dave came right away and replaced the water tank. We have had hot water since."
Carole | Red Deer
"The Gentleman Plumbers had an excellent response time as well as they were extremely courteous technicians who had answered all of my questions. Extremely neat and clean."
Gord | Medicine Hat
"I am a regular customer with this plumbing company and I continue to use them because I always receive great customer service."
Harold T | Calgary
"As a part of the diamond club membership we receive a complementary home inspection each year. Wayne was very courteous and a nice man. He arrived in a timely fashion and answered all the questions I had about my plumbing. Good service!"
Sheila A. | Calgary